1. Introduction

The Silver House Private Villa Janda Baik (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a booking with us.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, email address, phone number)
• Booking details (dates, number of guests, special requests)
• Payment information (processed securely through our payment provider)
• Communication records (inquiries, feedback)

3. How We Use Your Information

We use the information we collect to:

• Process and manage your bookings
• Communicate with you about your reservation
• Send booking confirmations and updates
• Respond to your inquiries and requests
• Improve our services and customer experience
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our operations (payment processing, communication services)
• Legal authorities when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have the right to:

• Access your personal data
• Correct inaccurate personal data
• Withdraw consent for processing
• Request deletion of your data (subject to legal requirements)

7. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some functionality.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

The Silver House Private Villa Janda Baik
Email: admin@thesilverhouseprivatevillajandabaik.com.my
WhatsApp: +60 11-5411 7057